Contact

Financial Aid Announcements

New Way to Access Personalized Financial Aid Updates

Students can now access all your financial aid messages through the Message Center in your Student Center. This one-stop platform will serve as a reliable source for all future communications related to your financial aid. We highly recommend that you check the Message Center regularly to stay updated on your financial aid status.

 

To access the Message Center, please follow these three steps:

  1. Visit https://myeagle.hccs.edu or scan the QR code.
  2. Select the “Student Sign In” Tile and log in using your HCC student login. If you need help with resetting your password, please call 713.718.8800.
  3. Select the Message Center tile, to view all your financial aid-related messages and notifications.

 

 

Check Status and Contact Financial Aid

In-Person Services

Financial Aid will be servicing students in-person during the following times.

Alief

  • Monday, Tuesday, & Friday | 8:00 a.m. – 5:00 p.m.
  • Wednesday & Thursday | 8:00 a.m. – 6:00 p.m.

 

Bissonnet

  • Monday, Tuesday, Wednesday, Thursday, & Friday | 8:00 a.m. – 5:00 p.m.

 

Central

  • Monday, Tuesday, & Friday | 8:00 a.m. – 5:00 p.m.
  • Wednesday & Thursday | 8:00 a.m. – 6:00 p.m.

 

Coleman

  • Monday, Tuesday, & Friday | 8:00 a.m. – 5:00 p.m.
  • Wednesday & Thursday | 9:00 a.m. – 6:00 p.m.

 

Eastside

  • Monday, Tuesday, & Friday | 8:00 a.m. – 5:00 p.m.
  • Wednesday & Thursday | 8:00 a.m. – 6:00 p.m.

 

Katy

  • Monday, Tuesday, & Friday | 8:00 a.m. – 5:00 p.m.
  • Wednesday & Thursday | 8:00 a.m. – 6:00 p.m.

 

Northeast

  • Monday, Tuesday, Wednesday, Thursday, & Friday | 8:00 a.m. – 5:00 p.m.

 

North Forest

  • Monday - Friday | 8:00 a.m. – 5:00 p.m.

 

Northline

  • Monday, Tuesday, & Friday | 8:00 a.m. – 5:00 p.m.
  • Wednesday & Thursday | 8:00 a.m. – 6:00 p.m.

 

Missouri City

  • Monday - Friday | 8:00 a.m. – 5:00 p.m.

 

South

  • Monday - Friday | 8:00 a.m. – 5:00 p.m.

 

Spring Branch

  • Monday - Friday | 8:00 a.m. – 5:00 p.m.

 

West Loop

  • Monday, Tuesday, & Friday | 8:00 a.m. – 5:00 p.m.
  • Wednesday & Thursday | 8:00 a.m. – 6:00 p.m.

 

Call

Students can reach the Financial Aid Office Call Center:

  • Monday—Thursday | 8:00 a.m. – 6:00 p.m.
  • Friday | 8:00 a.m. - 5:00 p.m.

 

Students can reach financial aid by phone at: 713-718-2000 option 2.

Please note, we may be experiencing unusually high call volumes so if you are unable to reach us by phone, please view multiple ways to contact us below. 

 

 

Zoom Lobby

Students can connect with a Financial Aid or Cashier's Office representative via the Zoom Lobby for questions on financial aid, payment/payment plans, and billing. 

Connect with a Financial Aid representative via the Zoom Lobby.

ZOOM LOBBY HOURS

  • Monday - Thursday | 9:00 a.m. – 5:00 p.m.
  • Friday | 8:00 a.m. – 5:00 p.m.

 

 

Email

We have a team of financial aid advisors and assistants available to answer your questions in a timely manner. To ensure we adhere to identity verification requirements, we are requiring all students to communicate with the Financial Aid Office using their HCC student email accounts. 

Please use your student email account to email the Financial Aid Office at finaid.district@hccs.edu. To access your student email, please visit: myeagle.hccs.edu and select the email icon/tile.

 

Check Financial Aid Status Online

To check your financial aid status and checklist items, please visit the Student Service Center at myeagle.hccs.edu.

  • Select the Checklist tile/box to view Financial Aid to-do list Items that will note what documentation or forms you need to submit.
  • Select the Financial Aid tile/box to view financial aid award amounts and statuses.

 

Reach FA Over Winter Break

To connect with an FA staff member from December 19 – 24, and December 26 – 31, use the Holiday Lobby link below from 9:00 AM – 1:00 PM. The Zoom Lobby will be closed January 2 & 3. Regular FA hours will resume on January 6, 2025.

 

https://www.hccs.edu/applying-and-paying/virtual-lobby

 

Happy Holidays from HCC FA, thank you for being Eagles!

 

Resources

Financial Aid Contact Center

We at HCC Financial Aid are here to help you with your questions and concerns. Please visit our Contact Page to view the most current contact methods, hours, and announcements. 

Financial Aid Services Closed Nov 22nd

The Financial Aid department will be attending a mandatory departmental training on November 22, 2024. Financial Aid services will be closed from 8:00 a.m. - 5:00 p.m. that day. Our offices will reopen to service students through Zoom Lobby, Call Center, and in-person meetings on Monday, December 2, 2024 (after Fall break).